General rental terms

1. Formation of the rental agreement

A quote request is not a reservation and does not bind either party. A rental agreement is formed when the lessor has confirmed the rental and the lessee has accepted the quotation or the terms of the agreement.

The rental agreement specifies at least the equipment, rental period, rental price, delivery and return arrangements, and any special terms.

2. Rental period

The rental period begins when the equipment is handed over to the lessee or delivered to the agreed location, and ends when the equipment has been returned to the lessor as agreed, unless otherwise stated in the rental agreement.

Any extension of the rental period must be agreed with the lessor before the original rental period ends.

3. Collection and return

Equipment is handed over and returned at the agreed place and time. At handover the parties may record the condition and accessories of the equipment.

Equipment must be returned in the same condition and with the same accessories as when handed over, allowing for normal wear. Cleaning and refuelling on return are agreed in the rental agreement.

4. Delivery and transportation

Delivery and collection, and their costs, are agreed case by case. The lessee is responsible for ensuring safe and adequate access to the delivery location and that unloading and loading are possible.

If the lessee transports the equipment, the lessee is responsible for proper transport, load securing, and the suitability of the vehicle and driver.

5. Lessee's responsibilities

The lessee is responsible for the equipment during the rental period and undertakes to take good care of it. Among other things, the lessee ensures that:

• the equipment is operated only by competent and properly familiarised persons
• the equipment is used in accordance with the manufacturer's instructions and applicable occupational safety regulations
• the equipment is protected against theft and vandalism
• daily checks and operator maintenance are carried out as instructed
• the equipment is not handed over to a third party without the lessor's permission

6. Proper use of equipment

The equipment may be used only for its intended purpose and within the agreed area. It must not be overloaded or used in conditions for which it is not suited.

The lessee must notify the lessor without delay of any fault or malfunction and stop using the equipment if continued use could cause danger or further damage. The equipment must not be repaired or modified without the lessor's permission.

7. Equipment condition

The lessor hands over the equipment in working order and inspected. The lessee should inspect the equipment on receipt and report any defects before starting to use it.

Scheduled maintenance during long-term rentals is agreed separately.

8. Damage and liability

The lessee is liable for damage to, loss of, and wear beyond normal use of the equipment during the rental period in accordance with the rental agreement.

Damage must be reported to the lessor without delay. Theft and vandalism must also be reported to the police.

Any limitations of liability and their amounts are agreed in the rental agreement.

9. Insurance

Insurance cover for the equipment and the lessee's obligation to insure are agreed in the rental agreement. Lessees are advised to check the scope of their own liability insurance before renting.

10. Late returns

If equipment is not returned as agreed, the lessee must pay rent until the equipment has been returned. The consequences of late return are agreed in the rental agreement.

The lessee should notify the lessor of any foreseeable delay as early as possible.

11. Payment and invoicing

The rental price, invoicing basis, invoicing interval and payment terms are agreed in the quotation or rental agreement. The lessor may require advance payment or security.

12. Cancellation

Cancellation of a confirmed rental and any associated costs are agreed in the rental agreement. Cancellations must be made to the lessor in writing.

13. Force majeure

Neither party is liable for delay or failure to perform its obligations caused by an impediment beyond its control which it could not reasonably have taken into account when the agreement was made and whose consequences it could not reasonably have avoided. The other party must be notified of such an impediment without delay.

14. Dispute resolution

The rental agreement is governed by Finnish law. The parties shall primarily seek to resolve disputes through negotiation. The competent court and consumer customers' right to refer a matter to the Consumer Disputes Board will be specified in the approved version.